Q 1/. What is the dispatch time, after placing an order ?
Ans : We usually ship within 1 -2 working days from the date of order confirmation through a real time tracking AWB of UPS/ DHL/ USPS/ Fedex /Aramex.
Q2/. Is the Inventory readily available ?
Ans: Yes, all the items displayed on our website are stocked in our USA, UK and India warehouses. The delivery is managed as per the availability of the same.
Q3/. Who will pay the destination duty & taxes , if any ?
Ans: For USA, Canada & UK, we guarantee no taxes /duty at the destination. However for rest of the countries, the applicable VAT / Duty has to be paid by the buyer. We can not control or influence the custom authorities at the destination, though we tried our best to avoid or minimize them but we can not take any guarantee of the same.
Q4/. What is the condition of the Items being shipped.
Ans: All the items displayed on our website are brand new and used. We do not sell second hand or refurbished tools.